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Human Capital Services

IT Support Specialist I

Apply now Department: 3670040010 Education Dean of
Job no: 504862
Work type: Staff Full Time (Unclassified)
Location: Manhattan, Kansas
Categories: Administrative / Professional, Computer Science / Information Technology

About This Role:

The Office of Educational Innovation and Evaluation (OEIE) in Manhattan, KS manages a national nutrition education and Extension evaluation tool called PEARS, and is looking for an additional Technical Support Coordinator to join the team and assist with the continued growth of this endeavor! This position will support program evaluation by providing technical support and training for this and other web-based evaluation tools OEIE develops and maintains. Responsibilities include working with clients such as university faculty and other stakeholders at the state and local level, attending meetings, conferences, and on-site trainings as needed, and working with team members to enhance training and support materials.

Why Join Us:

OEIE is a fast-paced and growing office in the College of Education at Kansas State University. OEIE provides technical assistance and capacity building services in evaluation and program development to various state and federal agencies, universities, foundations, and businesses. OEIE has conducted research and evaluation services for over 400 projects totaling $350 million sponsored by the U.S. Department of Agriculture, National Science Foundation, U.S. Department of Education, U.S. Department of Defense Education Activity, Kansas Board of Regents, Kansas State Department of Education, and Kansas Department of Health and Environment, Kansas Health Foundation, and the Ewing Marion Kauffman Foundation, to name a few. Additional details about funded projects and services can be found on the OEIE website at http://www.kstate. edu/oeie/.

We Support Diversity and Inclusion:

Kansas State University embraces diversity and promotes inclusion in every sector of the institution. The university actively seeks individuals whose commitments and contributions will advance the University's dedication to the Principles of Community.

What You’ll Need to Succeed:

Minimum Requirements:

  • High school diploma
  • One year of customer service experience

Preferred Qualifications:

  • Experience in technical writing or writing for marketing
  • Excellent verbal and written communication skills
  • Ability to communicate technical information well with both technical and non-technical audiences
  • Proficiency with Microsoft Office, especially Word and Excel
  • Excellent interpersonal skills
  • Ability to work in diverse and changing environments
  • Ability to travel and present training in front of audiences
  • Experience providing technical support for a web-based system
  • Experience in application testing
  • Basic understanding of program evaluation

Other Requirements:

  • Applicants must be currently authorized to work in the United States at the time of employment

How to Apply:

Please submit the following documents:

  1. Cover Letter
  2. Resume
  3. Three professional references

Screening of Applications Begins:

October 16. For best consideration, apply by October 19, 2018.

Salary Range / Pay Rate:

$33,250 – 51,540 per year / $15.99 - $24.78 per hour

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer of individuals with disabilities and protected veterans and actively seeks diversity among its employees.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.


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