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Human Capital Services

Student Financial Aid Advisor

Apply now Department: 3670003540 Student Financial Assistance
Job no: 510300
Employment type: Staff Full Time (Unclassified - Regular)
Location: Manhattan, Kansas
Categories: Office / Clerical, Customer Service
Pay Grade: 07A

About This Role:

The Office of Student Financial Assistance is hiring for a Student Financial Aid Advisor to join their team. This position serves, on a day-to-day basis, as the primary contact for current as well as prospective students seeking guidance on how an individual may avail him/herself of some form of financial assistance in meeting the costs associated with an associate’s, bachelor’s, master’s, doctorate, or professional degree program at Kansas State University. In this manner, the position supports the Office of Student Financial Assistance’s mission of providing equitable access to available federal, state, and institutional forms of financial assistance. Great emphasis is, consequently, placed on this position to provide a first-rate customer service experience that is empathetic, timely, and accurate. In short, the position knowledge base consists of a professional familiarity with the regulatory/procedural constraints associated with various forms of financial assistance as well as an understanding of other educational support services offered by Kansas State University.

In addition to the position’s counseling/advising duties, the incumbent must be able to execute administrative, student system (KSIS) processes associated with the reviewing, documenting, awarding, authorizing, monitoring, and reconciling of financial aid offers made to students. Other system end-user proficiencies include the utilizing of system-generated reports as well as the office’s document imaging system.

Finally, since the position exercises a great amount of professional independence, it is imperative that the incumbent create and maintain documentation that is supportive, within regulation and/or established procedures, of adjustments to a student’s eligibility for various forms of student financial assistance.

Why Join Us:

The staff members in the Office of Student Financial Assistance serve students and their families now and throughout their time at Kansas State University.

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays.   To see what benefits are available, please visit:  https://www.k-state.edu/hcs/benefits

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion.  The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others.  The University is dedicated to promoting the Principles of Community.

What You’ll Need to Succeed:

Minimum Qualifications:

  • High School Diploma
  • Four years in general office, clerical, and administrative support work

Preferred Qualifications:

  • Experience in conducting informal advising/counseling sessions
  • Employment of 2 – 3 years within an administrative office at a post-secondary institution of higher education
  • Employment of 1 – 2 years within an Office of Student Financial Assistance
  • Employment of 2 or more years within an administrative position requiring the completion of complex forms and/or the interpretation of complex regulations and/or the utilization of calculations/formulas as a job duty and/or high level of customer service

Other Requirements:

  • Applicants must be currently authorized to work in the United States at the time of employment
  • Individual may not be in default on a federal student loan and/or owe an overpayment on a federal student aid grant – to ensure that the individual may be issued access to various student aid databases by the U.S. Department of Education essential to completing tasks associated with this position.

How to Apply:

Please submit the following documents:

  1. Cover Letter
  2. Resume
  3. Three Professional References with contact information

Screening of Applications Begins:

Immediately and continues until position is filled.

Anticipated Hiring Salary Range:

$16.67 - $19.23 per hour

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer of individuals with disabilities and protected veterans and actively seeks diversity among its employees.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.

Advertised: Central Standard Time
Applications close:

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