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Laboratory Client Services Representative Manhattan, Kansas On-site requirement
This position will provide customer service (both in English and Spanish) for the Rabies Laboratory through communications via email, fax, and phone with veterinarians, reference laboratories, medical doctors, pet owners, health departments and regulatory agencies, and maintain the quality system through corrective action reports and ensuring high customer relations. Person in this position may receive and process serum sample specimens for rabies serology testing.
Academic Recruitment Ast Manhattan, Kansas On-site requirement
The Student Services Specialist is an ambassador for K-State, serving as the primary point of contact for students and their families with the University, and is an expert in the delivery of division of enrollment management services. The Student Services Specialist works at Wildcat One Stop and represents the following functional areas of the University: Office of Recruitment and Admissions, Office of Student Financial Services, and Office of the Registrar, providing comprehensive information and guidance to students and families, as well as other enrollment services from other areas of the University. Wildcat One Stop is a high volume, fast-paced frontline service area that is critical to the university’s ability to deliver enrollment services and support to over 20,000 enrolled students, as well as service support for families, alumni, the university community, and the public. The Wildcat One Stop team provides cross-functional enrollment services in the areas of admissions, registration, records, financial aid, scholarships, and billing. The Enrollment Services Specialist position requires an in-depth understanding of, and training on significant and complex federal, state, and university policies and regulations pertaining to the service areas. Enrollment Services Specialist are also equipped with broad general knowledge of campus resources and services. Enrollment Services Specialist must exhibit excellent problem-solving skills and independent professional judgment when resolving student questions and concerns. They must possess excellent verbal and written communication skills and the ability to handle challenging and sensitive conversations while demonstrating behaviors that support and reflect Enrollment Management’s commitment to providing excellent and inclusive customer service to diverse communities.
Staff Assistant Manhattan, Kansas On-site requirement
Testing Services in Student Support & Accountability is seeking a Temporary part-time Staff Assistant to assist the Testing Center Coordinator with daily administrative office support and test administration functions. This position oversees the reception desk for the Testing Center and is the first contact customers have with the Testing Center, whether in person or by phone. The employee will be required to perform specialized duties related to test administration along with general office duties.