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IT Support Specialist II, NACADA

Apply now Department: 3670040010 Education Dean of
Job no: 511637
Employment type: Staff Full Time (Unclassified - Term)
Location: Manhattan, Kansas
Categories: Administrative / Professional, Computer Science / Information Technology
Pay Grade: 08A

About This Role:

NACADA: The Global Community for Academic Advising based at Kansas State University in Manhattan, KS is seeking an IT Support Specialist II to manage several essential programs. Under the general guidance of the Assistant Director III, the incumbent’s responsibilities include but are not limited to monitoring, updating and maintaining the association’s customer-based data systems and websites; maintaining technology tools and resources to support staff, volunteer leaders and the association; assisting in maintaining staff and association software and hardware technology; supporting the Assistant Director in technical troubleshooting, installation and operation of technologies; and providing staff training as needed.

Why Join Us:

NACADA is a growing, global association of more than 12,000 professional advisors, counselors, administrators, faculty, and graduate students working to enhance the educational development of students. NACADA promotes, supports, and advocates for quality academic advising in institutions of higher education and provides a forum for discussion, debate, and the exchange of ideas related to academic advising.

NACADA provides opportunities for professional development, networking, and leadership for its diverse membership and fosters involvement and engagement across identity groups, geographic regions, and professional levels. NACADA promotes the principle of equity and respects the diversity of advising professionals across the vast array of intersections of identity.

To learn more visit:

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays.   To see what benefits are available, please visit:

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion.  The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others.  The University is dedicated to promoting the Principles of Community.

What You’ll Need to Succeed:

Minimum Qualifications:

  • Requires a high school diploma and two years of relevant experience.

Preferred Qualifications:

  • Bachelor’s degree in electronic media, technology or related field; three to five years’ experience effectively supporting electronic communications and technical support; experience in Microsoft Office applications and Adobe creative suites programs (Word, Excel, Outlook, Photoshop, etc.); knowledge of web editing; ability to work independently as well as to collaborate with others; ability to work effectively with diverse populations.

  • Master’s degree or additional experience in an IT support-related field; five to seven years’ experience working effectively in an IT-related field; experience with ProTech and DNN association management systems; knowledge of web coding and editing in daily tasks; social medial experience; strong attention to detail.

Other Requirements: 

  • Applicants must be currently authorized to work in the United States at the time of employment

How to Apply:

Please submit the following documents:

  1. cover letter
  2. resume
  3. contact information for three professional references with first-hand knowledge of your work

Application materials must clearly demonstrate how your qualifications match those of this position.

Screening of Applications Begins:

Immediately and continues until position is filled. 

Anticipated Hiring Salary Range:


$40,576 - $62,882 per year

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer.  All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.

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Applications close:

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