Client Services Assistant-Large Animal

About This Role

The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking a Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. This position is responsible for providing quality client services in the Large Animal Client Services Desk area in the Veterinary Health Center, as well as providing clerical and administrative support for Client Services. Duties may include answering phones, scheduling appointments, and reviewing medical records for completeness. Working hours for this position will be Monday-Friday, 8 a.m. to 5 p.m.

About Us

The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. The VHC strives to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. The Veterinary Health Center is located in Manhattan, Kansas which is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes 24 vacation days plus other paid time off (holidays, sick, and discretionary), health insurance, life insurance, and retirement plans. To see what benefits are available, please visit: www.ksvhc.org/about/employment/recruitment.html

Worksite Option

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

What You'll Need to Succeed

Minimum Qualifications:

• High school diploma
• One year of relevant experience

Preferred Qualifications:

• Bachelor’s degree or at least two years of post-high school experience
• Two years experience in clerical or office support work preferred
• Training in general office practice
• Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position
• Good public relations skills, including the ability to communicate professionally under stress
• Working knowledge of medical terminology
• Computer skills, including knowledge of word processing computer software and medical data base programs
• Ability and skills to efficiently coordinate calls on a multi-line telephone system
• Ability to collaborate with established procedures, protocol and instruction from supervisor
• Ability to complete data entry in computer system accurately and in a timely fashion
• Ability to apply skills of a service-oriented nature position to the public, faculty and students in order to promote harmonious working relationships and excellent veterinary medical care for patients

Other Requirements:

• Applicants must be currently authorized to work in the United States at the time of employment.

How to Apply

Please submit the following documents:

1. Resume
2. Cover Letter
3. Contact information for three professional references

Screening of Applications Begins

Immediately and continues until position is filled.

Anticipated Hiring Pay Range

• $15.50 per hour