Director of Fan Experience

About This Role:

K-State Athletics is seeking qualified applicants for a DIRECTOR OF FAN EXPERIENCE, which is a full-time, salaried, benefits-eligible position.

An example of job duties includes but are not limited to:

• Develop, coordinate, and implement fan experience and marketing plans for women’s basketball. Assume responsibility for all in-game marketing and promotions associated with assigned events, such as the production of run of show timelines and public-address scripts, organization of in-venue entertainment and time-out coordination with band, cheer and dance, as well as activation of sponsorships. Develop and implement student marketing plans. Provide leadership in overseeing a gameday student staff.
• Develop and implement marketing campaigns for student pass sales and attendance with strategies to increase revenue and maintain high levels of student involvement and attendance. Establish and maintain positive working relationships with Student Governing Association and Student Advisory Committee to ensure a cohesive student marketing strategy. Develop marketing materials and ancillary content for use on social media platforms and in print/digital materials.
• Manage and supervise the Fan Experience Assistant(s) and the student intern program. Provide necessary training and regular feedback on performance and expectations. Monitor and schedule student staff hours/games. Create a positive working environment focused on providing the Best Fan Experience in the Big 12.
• Assist the Fan Experience, Marketing, and Sales team with marketing K-State’s sport programs. Assist the Associate Athletics Director of Fan Experience in day-to-day responsibilities

Why Join Us:

K-State Athletics, Inc. is a proud member of the Big 12 Conference.  We are looking for applicants for the position of Director of Fan Experience. This position plays an integral role in the areas of ticketing, fan experience and sales, and strives to create ‘The Best Fan Experience in the Big 12 Conference.'

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other.

For more information on K-State Athletics, please visit http://www.kstatesports.com

For more information on Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs/

Kansas State University has been named a 2022 Top Employer by DiversityJobs.com for a third consecutive year.

Forbes magazine published their “2024 America’s Best Midsize Employers List,” and finds Kansas State University rates among the Top 100 employers in the country.

We Support Diversity and Inclusion:

Kansas State University embraces diversity and promotes inclusion. The University actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

What You'll Need to Succeed:

Minimum Qualifications:

• Bachelor's Degree in marketing, advertising, public relations or related field
• One year of experience in sports marketing

Preferred Qualifications:

• Minimum of two years of experience working in a collegiate athletic marketing office
• Experience with managing student staff
• Experience with an Adobe Creative Suite (Photoshop, InDesign or Illustrator)

Other Requirements:

• Proven ability to multi-task
• Possess strong computer skills, including a thorough knowledge of MS office, Outlook and Adobe Design programs
• Excellent written, interpersonal and verbal communication skills with attention to detail
• Must be able to work independently in a demanding environment with ability to prioritize job duties in order to complete assignments on-time
• Must have a valid driver’s license at all times and be available to work evenings, weekend, and holidays and travel as required.
• Applicants must be currently authorized to work in the United States at the time of employment

This position holds expectations of compliance with all NCAA, Big 12 Conference, Kansas State University and K-State Athletics, Inc. rules and regulations.

How to Apply:

To be considered for the position, please complete the online application and submit/upload the following documents:

1. Cover letter indicating your qualifications for the position
2. Resume with three professional references that includes contact information (name, title, phone number, email address)

Screening of Applications Begins:

Immediately and continues until position is filled

Benefits:

• Excellent medical, dental and vision health plans
• Very competitive retirement plan
• Earned vacation and sick leave plans
• Parental leave plan
• Term life insurance
• Accidental death and dismemberment insurance
• Long term disability insurance
• Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information:  https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

Salary Rate / Pay Rate:

 $50,000

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability, or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.  If position is in development, business office or ticket office, the background screen will include a credit check.