IT Support Specialist - Athletics

About This Role:

K-State Athletics is seeking qualified applicants for an INFORMATION TECHNOLOGY SUPPORT SPECIALIST, which is a full-time, hourly, benefits-eligible position.

An example of job duties includes but are not limited to:

• Configuration Management: Set up and maintain technology systems, ensuring they are properly configured for optimal performance and security
• User Support: Provide technical assistance to users, troubleshooting hardware and software issues promptly to minimize downtime
• Access Control: Manage user access to systems, applications, and data, implementing security protocols and permissions
• Network Troubleshooting: Diagnose and resolve network-related problems to ensure smooth operations
• Hardware Maintenance: Perform routine maintenance on computer hardware and peripherals
• Software Installation and Updates: Install and configure software applications, ensuring compatibility and security
• User Education: Assist users in understanding technology best practices and promote a productive computing environment
• Business as Usual (BAU) Operations: Ensure the continuous availability and reliability of critical systems

Why Join Us:

K-State Athletics, Inc. is a proud member of the Big 12 Conference. We are looking for qualified applicants who possess excellent IT skills and wants to become a member of our staff to help advance out IT office through hard work, knowledge, dependability, and dedication, and who will provide the exceptional customer service to our staff

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-Stat, our supporters and each other.

For more information on K-State Athletics, please visit http://www.kstatesports.com

For more information on Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs/

The 2021 annual survey by Forbes magazine, "America's Best Employers by State List", finds Kansas State University rates among the Top 3 employers in the state and is the best university employer in Kansas.

Manhattan was ranked # 19 in "Best Small Cities (under 75,000 population) in the U.S. by NerdWallet.com for Quality of Life, Economic Health, and Affordability while Livability.com named Manhattan the #1 College Town in America in 2018.  K-State Athletics is also a proud member of the Big 12 Conference.

We Support Diversity and Inclusion:

Kansas State University embraces diversity and promotes inclusion. The University actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

What You'll Need to Succeed:

Minimum Qualifications:
• High school diploma and one year of relevant work experience supporting computer hardware, software, and Apple iPhones
• Must possess outstanding oral and written communication skills, along with a proven ability to collaborate effectively in team environments

Preferred Qualifications:
• Bachelor’s Degree in a computer-related field is preferred. Alternatively, an Associate of Science Degree with a focus on computer science, complemented by two years of relevant experience may be considered equivalent to a Bachelor’s Degree
• CompTIA A+ certification will be given preference

Other Requirements:
• Applicants must be currently authorized to work in the United States at the time of employment.
• Ability to successfully lift and carry up to 50 pounds.
• Must be able to work evenings and weekends as required, and be on-call for emergencies as needed
• Must have a valid driver’s license at all times

This position holds expectations of compliance with all NCAA, Big 12 Conference, Kansas State University and K-State Athletics, Inc. rules and regulations.

How to Apply:

To be considered for the position, please complete the online application and submit/upload the following documents:

1. Cover letter indicating your qualifications for the position
2. Resume with three professional references that includes contact information (name, title, phone number, email address)

Screening of Applications Begins:

Immediately and continues until position is filled

Benefits:

• Excellent medical, dental and vision health plans
• Very competitive retirement plan
• Earned vacation and sick leave plans
• Parental leave plan
• Employer paid term life insurance
• Employer paid accidental death and dismemberment insurance
• Employer paid long term disability insurance
• Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information:  https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

Salary Rate / Pay Rate:

$23.08 hourly ($48,000 annually) to $25.00 ($52,000 annually) base pay with paid overtime

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer.  All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.  If position is in development, business office or ticket office, the background screen will include a credit check.