Housing and Dining Services seeks a self-motivated, collaborative leader with technical expertise and strong technical translation skills to manage departmental information technology functions.
Key Responsibilities:
Supervision & Leadership
• Lead and evaluate Help Desk operations, desktop support, system administration, and technology projects.
• Develop student employees through technical training, leadership development, and professional workforce preparation.
• Provide leadership for Tier 1 ResNet operations and Tier 3 support across critical databases, applications, security, and monitoring systems.
• Represent Housing and Dining Services on campus IT committees and collaborate with central IT partners.
Infrastructure & Technical Leadership
• Serve as the primary architect for server and network infrastructure, overseeing design, configuration, patching, optimization, security, and ongoing maintenance.
• Manage Windows and Linux server environments, VMware virtualization, Active Directory, file services, and iSCSI storage.
• Design and support enterprise network infrastructure, including routing, TCP/IP, LAN/WAN, VLANs, wireless, NAC, IP subnetting, and IP address management.
• Troubleshoot complex network and system issues using root-cause analysis and industry-standard tools and technologies.
• Ensure high availability, performance, security, and reliability of critical 24/7 IT services.
Project & Resource Management
• Lead infrastructure upgrades, system implementations, wireless enhancements, and new technology deployments across residential, dining, and retail facilities.
• Forecast capacity and technology needs to support long-term planning and budget decisions.
• Coordinate hardware and server installations and manage project budgets and resources.
• Collaborate with campus network teams on enterprise wireless planning, subnetting, and infrastructure maintenance.
Customer Service & Operational Support
• Champion a customer-focused ResNet support model and ensure reliable wired and wireless services for residents.
• Conduct site assessments to evaluate network coverage, capacity, and service quality.
• Provide Tier 3 support for complex and mission-critical incidents and respond to production emergencies on a 24/7 basis as needed.
• Foster strong partnerships across departmental and campus IT teams while promoting collaboration, professionalism, and a positive service environment.
The Department of Housing and Dining Services offers award-winning dining centers, residence halls, and apartment neighborhoods. Functional areas within the department include administrative, maintenance, student living, and dining services. We pride ourselves in taking excellent care of our residents, and that is reflected in our recent Princeton Review rankings. The 2025 Princeton Review ranks us #2 Happiest Students, #2 Best Quality of Life, #8 Best College Residence Halls, and #14 Best Campus Food.
From fostering community in our residence halls, to serving up delicious home cooked meals in the dining centers, and teaching responsibility and leadership through student employment throughout our department, Housing and Dining strives for residents to have a well-rounded and positive experience living on-campus.
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
Preferred Qualifications:
Additional Role Information:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
Please submit the following documents:
Applications close on: September 14, 2026
$88,500 - $105,000 annual
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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