Director of Ticket Services

Serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket oper...

  • 521514
  • Manhattan, Kansas, United States
  • K-State Athletics Inc (Agcy)
  • Athletics
  • On-site
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About This Role

K-State Athletics is seeking qualified applicants for a Director of Ticket Services. This person will serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals.

About Us

K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other. 

For more information on K-State Athletics, please visit https://www.kstatesports.com

For more information on Manhattan, KS and the University, please visit https://www.k-state.edu/hcs/jobs/

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

  • REQUIRED EXPERIENCE:
  • Bachelor's Degree by first day of employment
  • Experience working in a customer service setting
  • Experience in a collegiate athletic ticket office

    OTHER:
  • Must have a strong work ethic
  • Must be able to work evenings and weekends as required

Preferred Qualifications:

  • Master's Degree by first day of employment
  • Paciolan ticketing software experience
  • Two years of experience working in an intercollegiate athletics ticket office
  • Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

To be considered for the position, please complete the online application and submit/upload a current resume with three professional references and a letter of interest.

Application Window

Screening of applications begins immediately and continues until the position is filled

Anticipated Hiring Pay Range

$55,000

Benefits

  • Excellent medical, dental, and vision plans
  • Competitive retirement plan
  • Earned vacation and sick leave plans
  • Parental leave plan
  • Term life insurance
  • Accidental death and dismemberment insurance
  • Long term disability insurance
  • Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information: https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

 

Why Join Us:

Discover a benefits package that truly prioritizes your well-being! Enjoy excellent medical, dental, and vision health plans, alongside a highly competitive retirement plan to secure your future. You’ll also benefit from earned vacation and sick leave, a generous parental leave plan, and robust insurance options, including term life, accidental death and dismemberment, and long-term disability coverage. Plus, take advantage of paid holidays designated by KSU, ensuring you have time to recharge and enjoy life to the fullest! K-State Athletics Local Agency Employee Benefits Information

Work Authorization and Sponsorship: 

Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.

Remote and Hybrid work options:

Some positions are eligible for remote or hybrid working arrangements.  An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.

Relocation to Kansas:

Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives. 

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.