The interlibrary services associate is responsible for processing day-to-day borrowing, document delivery and lending requests. This full-time position reports to the library resource coordinator and will supervise one to two student employees. To be successful in this position, you must be able to adapt to change, demonstrate excellent interpersonal communication and organizational skills, and be able to establish and maintain productive working relationships in an environment where flexibility and collaboration are essential.
Responsibilities
• Monitor and process incoming borrowing and lending requests.
• Communicate directly with patrons and other libraries to help resolve difficult situations and ensure high-quality customer service and satisfaction.
• Monitor ILL email accounts and respond to inquiries on the same day.
• Operate scanning equipment and edit PDFs as needed.
• Collaborate with colleagues in the library user services department as needed to ensure good customer service.
• Supervise student employees, includes hiring, orientation, training and evaluation.
• Coordinate with K-State's central mail to ship materials to non-U.S. libraries.
K-State Libraries supports the university as a next-generation, land-grant library — setting the standard for inspiring learning, creativity, discovery and engagement that positively impacts society and transforms lives in Kansas and around the world. We work to elevate academic success as an integral partner in research, learning and discovery by empowering our student employees, staff and faculty to use their own unique skills and talents. We welcome and respect all individuals by valuing and maintaining awareness of varied perspectives and experiences.
K-State Libraries, as part of a public R1, land-grant university, supports and advances the teaching, research and service mission of Kansas State University. The Libraries has four physical locations and maintains a robust online environment to support teaching, learning and research.
We have more than three million volumes in our collections, as well as special collections, university archives and digitized materials. Our budget supports online access to more than 200 databases and 90,000 electronic journals. Additionally, we support open access publishing initiatives.
The expertise of the Libraries’ faculty and staff is our greatest resource. Our dedicated staff work with the K-State community to provide services that support the mission of the university.
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
Preferred Qualifications:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
Please submit the following documents:
1. Cover letter
2. Resume
Applications close on: April 10, 2026
$18.04-$23.00 hourly ($37,527-$47,843)
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Applicants must be currently authorized to work in the United States at the time of employment.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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