Training Support Specialist

Kansas State University is seeking a person who has passion for education and workforce development to lead training and development for custodial staff across campus.

  • 520332
  • Manhattan, Kansas, United States
  • Fac Custodial Services
  • Staff Full Time (Unclassified - Regular)
  • Closing on: Oct 24 2025
  • On-site

About This Role

Kansas State University is seeking a dynamic individual with a passion for education, leadership, and workforce development to lead the training and development program for custodial staff across campus. This position plays a critical role in supporting K-State’s mission of learning, scholarship, creative endeavor, and research by fostering a clean, safe, and welcoming environment for students, faculty, staff, and visitors.

This position not only ensures high standards of custodial operations but also invests in the long-term development of our workforce through structured training and leadership growth opportunities.

Key Responsibilities:

  • Design, develop, and deliver specialized training programs for both newly hired and tenured custodial personnel.  Training includes both classroom and hands-on instruction. Topics will include:
    • Science of cleaning, proper procedures, and the whys behind our custodial standards
    • Safety protocols, including chemical handling and ergonomics
    • Procedural techniques and the “whys” behind what we do
    • Customer service and how to interact with students and faculty
    • Equipment operation and Preventative maintenance
  • Drive process standardization across all custodial teams
  • Lead and coordinate ongoing leadership development trainings for custodial supervisors and leads, focusing on key supervisory skills such as conflict resolution, effective communication, coaching for results, and performance management.
  • Identify and mentor high-potential custodial specialists, preparing them for future leadership roles within the department.
    • Collaborate with leadership to create career pathways and succession planning tools.
    • Provide individualized development plans and coaching.
  • Serve as supervisor for probationary employees:
    • Evaluate performance and provide structured feedback.
    • Recommend employment status based on progress and potential.
  • Temp Agency Liaison and Temporary Staff Oversight
    • Serve as primary contact for temp agency representatives to coordinate onboarding.
    • Track attendance and performance of agency custodial personnel.
    • Conduct necessary disciplinary conversations with temp staff, and document all temp-related onboarding, training, and performance interventions.
  • Champion service excellence by enhancing consistency, performance, and accountability across custodial teams.

Key Impact:

This position is vital to creating a culture of continuous improvement and professional growth within Custodial Services. By developing both frontline and supervisory staff, this role supports K-State’s commitment to operational excellence and long-term workforce sustainability.

About Us

The Division of Facilities is an action-oriented service organization within the K-State family. We plan, budget, build, operate, maintain, clean, supply and transport. We are custodians, landscapers, carpenters, plumbers, electricians, mechanics, project managers, engineers, architects, accountants, and administrative professionals - all stewards and leaders of an inspiring campus shared be many.

We wholeheartedly embrace the K-State traditions of excellence, integrity and professionalism, and we are enthusiastic champions of K-State's visionary goal to become a Top 50 Public Research University by 2025.

Worksite Description

This position is On-site.

What You'll Need to Succeed

Minimum Qualifications:

  • High school diploma
  • Three years relevant experience

Preferred Qualifications:

  • Working knowledge of commercial custodial services with proven history of positive leadership activity.
  • Detail-oriented with strong organizational skills.
  • Knowledge of and experience with Microsoft Excel, Word, PowerPoint and Adobe software.
  • Strong communication skills both written and oral.
  • Effective interpersonal and problem-solving skills.
  • Ability to coordinate, plan and organize work assigned.
  • Ability to gather, analyze and evaluate data.
  • Ability to speak effectively before groups of customers and employees of organization.
  • Teaching experience preferred. Experience with Adult Learning Principles desired.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

How to Apply

Please submit the following documents:

  • Application
  • Resume

Application Window

Applications close on: September 19, 2025

Anticipated Hiring Pay Range

$ 37,527.00 - $ 52,000.00

 

 

Sign up for job alerts

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you

Save this job for later

Add this job to your favorites or send it to yourself to apply later

Not You?

We sent this job to you

Share this job with a friend

Not You?

Thanks for sharing this job!

Why Join Us:

Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.

Work Authorization: 

Applicants must be currently authorized to work in the United States at the time of employment.

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.

Interview Preferences:

Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.

The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.

*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.

To learn more about interview preferences at K-State, please visit our interview preferences page.

Apply Now

Already applied? Check the status of your application in your applicant portal.

Not You?

Thank you