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Veterinary Assistant-Triage Call Center

Apply now Department: 3670080070 Veterinary Health Center
Job no: 516852
Employment type: Staff Full Time (Unclassified - Term)
Location: Manhattan, Kansas
Worksite: On-site requirement
Categories: Veterinary Medicine
Pay Grade: 05A


About This Role:

The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking applicants for a full-time Veterinary Assistant in the Triage Call Center. This position is responsible for providing occasional clinical assistance and appropriate service for the calls coming into the VHC for patient appointments and consultations. The hospital mission includes providing quality medical services to clients and training for professional veterinary students. The individual must provide services in a professional manner, is the first impression, and establish the initial contact with the caller.

Why Join Us:

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To see what benefits are available, please visit:

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

Worksite Options:

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

What You’ll Need to Succeed:

Minimum Qualifications:

  • Requires a high school diploma and one year of relevant experience.

Preferred Qualifications:

  • Minimum of two years fulltime clinical veterinary experience either in general &/or specialty practice.
  • Knowledge of medical terminology, diseases, and symptoms.
  • Ability to multitask in a high stress environment.
  • Ability to make sound decisions in a stressful situation.
  • Ability to prioritize and recognize the most effective & efficient process to accomplish the daily workflow.
  • Strong multi-tasking skills.
  • Excellent communication and strong interpersonal skills.
  • Adaptable to different computer systems/advanced computer skills.
  • Flexibility and willingness to help other teammates.
  • A self-starter who is constantly looking for productive ways to fill downtime.
  • Ability to answer multiple phone lines.
  • Ability to perform word processing and data entry procedures on a personal computer.
  • Willing and able to master new techniques.
  • Veterinary Assistant Certification

Other Requirements:

  • Applicants must be currently authorized to work in the United States at the time of employment.

How to Apply:

Please submit the following documents:

  1. Resume
  2. Cover letter
  3. Contact information for three professional references

Screening of Applications Begins:

Immediately and continues until position is filled.

Anticipated Hiring Pay Range:

$15.25 - $17.00 per hour

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.


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