This position serves as the front-line office manager. This position is critical to the effectiveness of the office through access to student payments and cashiering services, and through interpretation of student financial data. This position analyzes the impact of tuition and fee assessment, payment options and penalties, and ensures consistent and accurate financial data and responses to customer service questions. This position also compiles and analyzes customer engagements (phone calls, emails, in person visits, etc) in order to improve overall customer service. Communication of numerous policies and procedures are critical, as well as developing relationships with all staff members throughout the office and campus, to ensure consistent and top tier customer service.
This position is: Hybrid Eligible
An employee who is working remotely must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote work agreements are required for all flexible work arrangements and are subject to review. Review K-State’s remote work policy details for more information.
Minimum Qualifications:
Preferred Qualifications:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
Please submit the following documents:
Immediately and continues until position is filled.
$15.73 - $19.65 hourly
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Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Applicants must be currently authorized to work in the United States at the time of employment.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
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