The position is responsible for all aspects of accounts receivable for the Veterinary Health Center. This position will evaluate client accounts, accept payments, reconcile cash drawers and receipts and assist the client with any account needs necessary. This position will also work directly with the business manager to resolve any client queries or problematic situations that may arise, including but not limited to nonpayment, delayed payments and other irregularities. Days will vary week to week (working 7 days a week) 3pm to midnight.
Duties/Responsibilities:
Cashier Duties and Client Care for VHC-
• Evaluate patient account to ensure all transactions have posted to the account
• Accept payments (cash/credit card/check/CareCredit) from client
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change as needed
• Reconcile cash drawers and sales receipts at required points and end of shift
• Review/Correct the DYPY (Daily Payment Report) report at required points
• Communicate with clients via face to face/phone/email while acting with sensitivity and understanding because clients are often facing unplanned medical expenses and/or the death of a pet
• Answer client questions, explain policies and available payment options using administrative knowledge
• Work with manager on client payment problems and/or credit issues as needed
• Work as a member of the A/R team to ensure accuracy and meet goals. Accounts Receivable- •
Monitor client account details for non-payments, delayed payments and other irregularities
• Research and resolve client queries when needed
• Track and work with the Business Manager resolving outstanding payment issues with hospital clients
• Follow up on collection and allocation of payments
• Collaborate with the Business Manager in resolution of problematic situations with client financial issues
• Follow established procedures for processing receipts and collections activity
• When needed assist with monthly generation of client invoices and statements, distribution of monthly invoices and review sorted statements checking for billing errors
• When needed call/communicate with clients that have past due balances at 30/60 days and document communication, and other duties as assigned.
Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To see what benefits are available, please visit: https://www.kstate.edu/hcs/benefits
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
Preferred Qualifications:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
Please submit the following documents:
1. Resume
2. Cover letter
3. Contact information for three professional references
Applications close on: 7/17/2026
$14.54 - $21.38/hour
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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