This position provides specialized administrative and health information support to help students access CAPS services while maintaining accurate, confidential, and legally managed behavioral-health records.
Duties include but are not limited to:
Provides administrative and front-line support for Counseling and Psychological Services (CAPS) by facilitating student access to services, coordinating appointments and related information, supporting daily client flow, and appropriately communicating urgent, safety, scheduling, or access concerns to designated CAPS staff. Verifies patient eligibility and collects, posts, and processes patient payments within the EMR.
Responsible for managing confidential student health records, processing and releasing information appropriately, maintaining accurate documentation, and ensuring compliance with privacy and confidentiality requirements (HIPAA & FERPA).
As the primary mental health resource for K-State students, CAPS provides a confidential, safe space to process anything that weighs on your mind. Whether you have a personal struggle that you want to work through, a relationship you’d like to improve, a societal issue that is causing you concern, or some other topic on your mind, our dedicated staff are here to listen and help you process anything that is having a psychological impact on you. Our services are open and available to all enrolled K-State students who have paid the student services fee included in their tuition bill.
CAPS provides consultations, workshops, group and individual therapy, as well as referral information for K-State campus partners and the Manhattan community.
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
Preferred Qualifications:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
Please submit the following documents:
Applications close on: October 5, 2026
$17.50 - $19.00
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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