Housing and Dining Services (HDS) seeks qualified applicants for an Office Specialist III to provide first tier customer support. This individual will be part of a team who demonstrate exceptional customer care and offers the opportunity for daily interactions with students and/or parents.
Duties include, but are not limited to:
• Serve as a customer care associate to address inquiries regarding on-campus housing and dining options, application, contract procedures, and general information about residence halls, Jardine Apartments, dining centers and the department.
• Process all on-campus housing contract cancellation requests. Schedules in person or video consultation with each applicant to inform of procedural and financial obligations related to cancellation.
• Compiles and audits data related to contract and calculates financial obligation for each cancellation request.
• Audits daily departmental cash deposit and transports to banking facility.
• Monitors various payments and deferments to determine impact to department.
• Performs other general administrative/office support tasks.
Housing and Dining Services is a large, complex, self-operated auxiliary department employing about 1,000 full and part-time staff. As a diverse group, we share the desire to provide exemplary services, products and facilities for our residents and other guests. The 2025 Princeton Review ranks us #2 Happiest Students, #2 Best Quality of Life, #8 Best College Residence Halls, and #14 Best Campus Food. A great team to be part of!
This position is On-site. The service nature of this position requires work to be performed on-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
Preferred Qualifications:
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
In addition to the on-line application form, please submit:
Applications close on: October 22, 2025
$16.36-$20.00 per hour
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Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Applicants must be currently authorized to work in the United States at the time of employment.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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