Director of Ticket Services

ASSISTANT DIRECTOR OF TICKET SALES & SERVICE: Serve as lead ticket services staff member for soccer and baseball; assist with ticket services and operations for football, volleyball, men's and women's basketball and other ticketed events; compile...

  • 521004
  • Manhattan, Kansas, United States
  • K-State Athletics Inc (Agcy)
  • Staff Full Time (Unclassified - Term)
  • Closing at: Feb 9 2026 - 23:55 CST
    • On-site
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    About This Role

    K-State Athletics is seeking qualified applicants for a Director of Ticket Services, which is a full-time, salaried, benefits-eligible position.

    An example of job duties includes but are not limited to:

    • Lead ticket services staff member for men’s basketball.
    • Assist with ticket services and operations for football, volleyball, women's basketball, and other ticketed events.\
    • Compile and implement pass lists on game days in compliance with all NCAA, Big 12 Conference, Kansas State University and K-State athletics rules and regulations.
    • Lead ticket operations, ordering and reporting processes for student tickets.
    • Serve as liaison to campus partners for reporting, distribution, and payment reconciliations.
    • Paciolan ticketing software setup duties, including but not limited to batch management, eVenue and Pacio sales management, and ticket scanner software.
    • Duties pertaining to ticket distribution, invoicing, and renewals.   
    • Other duties as assigned.

    About Us

    K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

    Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other.

    For more information on K-State Athletics, please visit http://kstatesports.com

    For more information on Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs

    Worksite Description

    This position is On-site.

    All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

    What You'll Need to Succeed

    Minimum Qualifications:

    • Bachelor's Degree by first day of employment
    • Experience working in a customer service setting
    • Experience in a collegiate athletic ticket office

    Preferred Qualifications:

    • Master's Degree by first day of employment
    • Paciolan ticketing software experience
    • Two years of experience working in an intercollegiate athletics ticket office
    • Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales

    Sponsorship eligibility:

    Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

    How to Apply

    Please submit the following documents:

    • Letter of interest
    • Online application
    • 3 professional references

    Application Window

    Screening of applications begins immediately and continues until the position is filled.

    Anticipated Hiring Pay Range

    $50,000

    Benefits

    • Excellent medical, dental and vision health plans
    • Retirement plan (no vesting period)
    • Generous earned leave plan – vacation and sick
    • Parental leave plan Employer
    • Paid Term life insurance
    • Employer Paid Accidental death and dismemberment insurance
    • Employer Paid Long term disability insurance
    • Paid KSU designated holidays

    K-State Athletics Local Agency Employee Benefits Information: https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

    Why Join Us:

    Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.

    Work Authorization: 

    Applicants must be currently authorized to work in the United States at the time of employment.

    Equal Employment Opportunity:

    Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

    Remote and Hybrid work options:

    Some positions are eligible for remote or hybrid working arrangements.  An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.

    Relocation to Kansas: 

    Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating you can visit the site apply online for the program incentives. 

    Background Screening Statement:

    Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.

    Interview Preferences:

    Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.

    The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.

    *Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.

    To learn more about interview preferences at K-State, please visit our interview preferences page.