1. K-State home
  2. »Human Capital Services
  3. »Jobs
  4. »Job opportunities
  5. »Student Financial Aid Advisor

Human Capital Services

Student Financial Aid Advisor

Apply now Department: 3670009120 Student Financial Assistance
Job no: 500743
Work type: Staff Full Time (USS)
Location: Manhattan
Categories: Academic Advising/Support, Administrative/Professional, Student Affairs/Services

General Description of Position: The position will be responsible for referencing existing federal, state, and institutional regulations/procedures and advising current and prospective students.
Information about the Department:

The staff members in the Office of Student Financial Assistance serve students and their families now and throughout their time at Kansas State University.

The Office of Student Financial Assistance awards more than $230 million in scholarships, federal, state, university, and private financial aid every year. 

Diversity and Inclusion: Kansas State University embraces diversity, and promotes inclusion in every sector of the institution. The university established the Office of Diversity, led by the associate vice provost for diversity and a dedicated staff.  Additionally, each college has a designated Diversity Point Person to provide insight and guidance.  

Kansas State University received the prestigious Higher Education Excellence in Diversity, or HEED, award from Insight Into Diversity magazine for the past three years.  Multicultural students account for 15 percent of our student population, a university record and continuing trend.

Job Description:

The position will be responsible for referencing existing federal, state, and institutional regulations/procedures, the incumbent advises current and prospective students to: clarify the various financial aid application procedures utilized by the office, counsel on the differing eligibility requirements for various federal, state, and institutional forms of aid, identify possible solutions to lacking financial resources, assist in submitting appropriate documentation for verification and appeal purposes, explain the impact enrollment status has on financial aid eligibility, explain annual and aggregate limits on federal assistance including loans and grants, Excellent verbal and written communication skills are critical as above noted advising will occur on the basis of scheduled appointments, walk-in appointments, small group presentations, via phone, via email, or formal written communication.

Referencing existing federal and/or institutional guidance/procedures, the incumbent exercises independent judgment in reviewing documentation submitted by a student and/or family to make an adjustment to the student's: Federal Cost of Attendance attributes such as tuition/fees, books/supplies, room/board, etc. Free Application for Federal Student Aid (FAFSA) Expected Family Contribution (EFC) attributes such as Adjusted Gross Income (AGI), federal taxes paid, etc. Federal Dependency Status as determined by the processor of the FAFSA Where the incumbent has determined that an adjustment to the student's federal financial aid profile is appropriate; the incumbent will make required system updates in KSIS and/or directly in the student's federal profile via Financial Aid Administrators FAA Access. Minimal oversight to this professional competency is provided by the supervisor.

Researching and resolves data inconsistencies that prevent the Office of Student Financial Assistance in making a determination as to a student's eligibility for federal, state, or institutional forms of financial assistance. To that end, the incumbent references on a daily and/or weekly basis electronic reports such as the: Over Award Report – to verify that federal aid received does not violate over award standards Budget Error Report – to verify that the components of a student's Cost of Attendance (budget) accurately reflect the student's educationally related costs Bachelor's Degree Clarification Report – to verify that federal eligibility criteria are met in reference to a student's attainment of a bachelor's degree Routing slips within the office's document imaging system – to respond to various student initiated aid adjustment requests that require a review of the student's specific financial aid history/eligibility circumstances Once the incumbent has resolved any apparent data discrepancies, he/she makes any appropriate financial aid award adjustments and/or student aid data attributes adjustments within the KSIS student information system. Where adjustments to offered aid have been made, the incumbent initiates an appropriate communication to the student. All such actions are undertaken by the incumbent independently on behalf of the office.

This individual is responsible for the successful evaluation of student aid eligibility for K-State's Summer Term in all instances where an individual student's enrollment characteristics and/or aid history demand some regulatory/procedural inquiry to establish eligibility. To that end, the incumbent will Review the student's summer financial aid application including planned summer enrollment Review the student's unique aid history referencing the University's student information system, KSIS and/or the National Student Loan Data System, NSLDS. Determine eligibility for available financial assistance and manually create/update KSIS data to reflect these findings Provide appropriate award and/or follow up communication to the student summer aid applicant All such actions are taken by the incumbent independently with only rare input from his/her supervisor.

Performing necessary administrative procedures associated with the successful processing of federal Title IV financial assistance under an individual student 'consortium' agreement. To that end, the incumbent will: Review a student's eligibility to receive all or a portion of federal, Title IV , financial assistance under a consortium agreement, referencing the office's consortium agreement guidelines Counsel and communicate to the student his/her rights and responsibilities associated with receiving federal aid under a consortium agreement Collect and archive all necessary consortium forms that document the relevant attributes supportive off federal student aid eligibility Collect documentation from the student and/or the participating other institution that documents the successful completion of course work at the other institution for the pay period for which aid was received In instances where, at the conclusion of the term, hours taken at the other institution cannot be verified, the incumbent will coordinate with appropriate staff member the recall of federal aid disbursed All such actions are undertaken by the incumbent independently on behalf of the office.

Actively taking part in office activities that further the mission of the office to provide effective, equitable, and timely delivery of student financial assistance. To this end, the incumbent will participate in activities that provide training to others and that foster continued professional understanding of evolving student aid regulations/procedures. To this end, the incumbent will: Assist in the training of new full time and part-time student employees on the office's various financial aid processes especially as they relate to the individual's position and responsibilities Communicate to individuals housed in differing offices throughout the university, such as fellow administrators, coordinators, faculty, etc., the regulatory premise for various procedural requirements as they relate to the University's overall compliance objectives, on an ad hoc, student-by-student basis Assist in the planning and execution of short-term, often seasonal, work projects that promote the timely execution of office-wide objectives. Attend and participate in professional workshops, conferences, training sessions and webinars as offered by various professional organizations on various student aid processing topics.

The incumbent will perform the following 'marginal' work related activities to support the office's overall student service mission: Evaluate for approval Emergency Student Loan (ESL) applications by verifying the remaining student aid eligibility a student might have and by following established ESL procedures Review and, where permissible, complete outside agency requests for certification of a student's financial need.

Required Minimum Qualifications: Four years in general office, clerical, or administrative support work. Education may be substituted for experience as determined by the relevant agency. 
Preferred Qualifications:
  • Two or more years counseling work experience within higher education and/or within a customer service oriented industry.
  • Proven employment record that reflects ability to accurately perform mathematical calculations.
  • Ability to author professional quality, written correspondence with students/clients and colleagues as part of daily routine.
  • Ability to independently apply complex guidelines in identifying and presenting resolutions to customer/student concerns.
  • Ability to perform public speaking to small groups for informational and/or training purposes.
Screening of Applications Begins: Screening begins immediately, and continues until position is filled.
Salary Range / Pay Rate: $16.56 per hour
Equal Employment Opportunity: Kansas State University is an Equal Opportunity Employer of individuals with disabilities and protected veterans and actively seeks diversity among its employees. Equal Employment Opportunity is the Law
Background Screening Statement: In connection with your application for employment, Kansas State University may procure a Background Screen on you as part of the process of considering your candidacy as an employee. 

Advertised: Central Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this: | More

Applicant Login

Setup Job Alerts

Applicant Frequently Asked Questions

Linked In  Twitter  Facebook  Glassdoor

Military to Civilian Career Translator from the Department of Labor

Job Search

Work type