Laboratory Client Services Representative

This position will provide customer service (both in English and Spanish) for the Rabies Laboratory through communications via email, fax, and phone with veterinarians, reference laboratories, medical doctors, pet owners, health departments and re...

  • 520797
  • Manhattan, Kansas, United States
  • Veterinary Diagnostic Lab
  • Staff Full Time (Unclassified - Term)
  • Closing on: Jan 16 2026
  • On-site

About This Role

This position will provide customer service (both in English and Spanish) for the Rabies Laboratory through communications via email, fax, and phone with veterinarians, reference laboratories, medical doctors, pet owners, health departments and regulatory agencies, and maintain the quality system through corrective action reports and ensuring high customer relations. Person in this position may receive and process serum sample specimens for rabies serology testing.

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

• Requires a high school diploma and one year of relevant experience

Preferred Qualifications:

• Bachelor’s Degree
• Speak, write, and read Spanish competently
• Excellent computer skills including data bases, word processing, and data entry
• Excellent oral, written, interpersonal, organizational, and communication skills

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Application Window

Applications close on: January 16, 2025

Anticipated Hiring Pay Range

$14.90 - $25.32 per hour

Why Join Us:

Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.

Work Authorization: 

Applicants must be currently authorized to work in the United States at the time of employment.

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Remote and Hybrid work options:

Some positions are eligible for remote or hybrid working arrangements.  An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.

Background Screening Statement:

Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.

Interview Preferences:

Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.

The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.

*Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.

To learn more about interview preferences at K-State, please visit our interview preferences page.